1. Warranty Coverage

Hulora.xyz offers a 1-year limited warranty on most of the products sold on our website. This warranty covers defects in material and workmanship under normal use and conditions. If your product has a defect during the warranty period, we will repair or replace it at no cost to you, provided the issue is covered under the warranty.

2. Warranty Period

  • The warranty period begins from the date of purchase and lasts for 12 months (1 year).
  • For any repairs or replacement requests, the warranty period will not be extended.

3. What’s Covered

  • Manufacturing defects: If a product is defective due to faulty design, material, or workmanship.
  • Functionality issues: If the product fails to perform as expected under normal use conditions.

4. What’s Not Covered

The following conditions are not covered under the warranty:

  • Damage caused by misuse, abuse, or improper care.
  • Damage caused by accidents, such as drops, spills, or impacts.
  • Issues arising from unauthorized repairs or modifications.
  • Damage resulting from improper storage or handling of the appliance.
  • Normal wear and tear on consumable items such as batteries, cords, or filters.
  • Issues caused by failure to follow the care instructions or user manual.

5. How to Request Warranty Service

If you believe your product is eligible for warranty service, please follow the steps below:

  1. Contact Us: Email us at admin@hulora.xyz with a description of the issue and your order details.
  2. Provide Proof of Purchase: We may ask for a receipt, invoice, or other proof of purchase.
  3. Return Instructions: If necessary, we will provide you with instructions for returning the defective product.
  4. Repair or Replacement: If the product is covered under warranty, we will either repair it or send a replacement at no additional cost to you.

6. Refund Policy

In some cases, a replacement may not be available or feasible. If a product is found to be defective and cannot be repaired or replaced, a refund will be issued at our discretion, based on the condition of the returned product.

7. Limitations of Liability

Our liability is strictly limited to the repair or replacement of the defective product. Hulora.xyz shall not be held responsible for any incidental, consequential, or indirect damages, including but not limited to loss of data, loss of use, or damage to property.

8. How to Reach Us

If you have any questions or concerns about our warranty policy or need assistance with your product, please feel free to reach out to us: